Ontario clients supported
Ontario community care / 24:07
Two hands / one dependable system
Because We Care.
Talk to a coordinator ↗
When one person you love needs more than one pair of hands, MCITY connects the people, routines and clinical support around them—clearly and without leaving your family to coordinate it alone.
One plan
Personal care
Nursing
Family updates
24/7 response
One plan
Personal care
Nursing
Family updates
24/7 response
Coordination that never clocks out
Years of care experience
Client satisfaction
Care professionals
Ontario communities served
You should not have to become a nurse, scheduler and crisis line because someone you love needs help.
The hardest part is rarely admitting that support is needed. It is wondering who will arrive, whether they will understand, and what happens at 2:00 a.m. MCITY replaces that uncertainty with a named plan, a responsive team, and care that flexes when life does.
See the whole person
Routines, culture, preferences and fears belong in the plan—not in the fine print.
Make care legible
Families know who is coming, why they are coming, and who to call when something changes.
Stay when it shifts
From light companionship to complex nursing or palliative support, the system adapts.
03 / One connected care network
No gaps between needs.
Every point below is useful on its own. The value appears in the connections: one shared plan, clearer handoffs and a team that can respond as the person’s day changes. Hover or focus each layer to inspect it.
You at
the centre One shared plan
the centre One shared plan
01
/
08
01
Personal care
Familiar routines, mobility and daily dignity.
Proof, felt at home.
Story 01 / Personal care
“Mum stopped feeling like people were doing things to her. Her MCITY caregiver asked, listened, and brought her back into her own routine.”
Story 02 / Respite care
“The first full night I slept, I cried in the morning. Respite did not mean stepping away from Dad. It meant I could show up as his son again.”
Story 03 / Nursing support
“When the hospital plan changed on Friday afternoon, one call reorganized the weekend. Nobody made us feel like a problem.”
Clear answers.
We begin with a focused conversation about urgency, safety and fit. For time-sensitive situations, our 24/7 coordination team can assess available coverage quickly. The exact start depends on location, needs and the right professional match.
Continuity matters. We build a small, consistent care circle wherever scheduling allows, with clear notes and handoffs so the experience does not reset when another team member steps in.
Yes. Care is reviewed and adjusted—from a few hours of companionship to personal care, overnight support, nursing or palliative care—without asking your family to rebuild from zero.
Credentials are only the start. We screen for experience, reliability, communication and fit, then match the professional to the person, the household and the care requirements.
Yes. MCITY provides healthcare staffing solutions for organizations across Ontario that need dependable professionals, flexible coverage and responsive coordination.
You carry the love.
We’ll connect the care.
Tell us what is becoming difficult. A care coordinator will help you name the need, understand the options and plan a safer next day.
* No contracts or long-term commitments required.
* Available 24 hours a day, 7 days a week.
Speak to a Coordinator
+1 (647) 243-6507
Available 24/7 / Ontario-wide